Interested applicants will have the opportunity to speak with members of the Spectrum Leadership team for the Customer Service Representative position and answer any additional questions about the company. Applicants are encouraged to complete the online application and assessment prior to arrival. From there the applicant interview and hiring process will begin.

Customer Service Representatives provide over-the-phone cable TV support and repair services and customer self-installation assistance which keep our customers connected. These roles offer a starting wage of $20/hr., an additional $.75 shift differential for evening work hours.

In addition to a $20 minimum starting wage, employees receive comprehensive health benefits, and for eleven consecutive years, Charter has absorbed the full annual cost increase of medical, dental and vision coverage.

The company also offers employees a market-leading retirement plan, with a 401(k) that matches the first 6% of employee contributions, plus a Retirement Accumulation Plan with an additional 3% company contribution for which Customer Service Representatives are eligible, bringing the total company contribution to a potential 9%.

Charter employees can also receive up to $10,000 per year in education assistance, and 100% of tuition costs covered for full-time employees pursuing select degrees and certificates through the new Charter Education Benefit powered by Guild, as well as complimentary and discounted pricing on Spectrum Internet^®, TV and Mobile.

Candidates are encouraged to bring a resume and professional dress is encouraged.

To find out more or to apply directly, please visit https://jobs.spectrum.com/cheektowaga  or text “Rep” to 97211.

Charter is an Equal Opportunity Employer (M/F/D/V). For more information on Charter, visit www.spectrum.com.