- What: Spectrum is conducting an onsite interview event to hire Customer Service Representatives at its Cheektowaga Call Center.
- Who: Job seekers interested in a fast-paced career with Spectrum are encouraged to attend and apply.
- When: Tuesday, June 3, 2025 from 4:00PM – 7:00PM
- Where: Appletree Business Park, 2875 Union Road, Cheektowaga, NY
Interested applicants will have the opportunity to speak with members of the Spectrum Leadership team for the Customer Service Representative position and ask any additional questions about the company. Applicants are encouraged to complete the online application and assessment prior to arrival. From there, the applicant interview and hiring process will begin.
Customer Service Representatives provide over-the-phone cable TV support, repair services, and customer self-installation assistance, ensuring our customers stay connected. These roles offer a starting wage of $20/hr., with an additional $.75 shift differential for evening work hours.
In addition to a $20 minimum starting wage, employees receive comprehensive health benefits, with Charter absorbing the full annual cost increase of medical, dental, and vision coverage for twelve consecutive years.
The company also offers employees a market-leading retirement plan, including a 401(k) that matches the first 6% of employee contributions, plus a Retirement Accumulation Plan with an additional 3% company contribution for which Customer Service Representatives are eligible, bringing the total company contribution to a potential 9%.
Our new Employee Stock Purchase Plan allows eligible employees to purchase Charter stock through payroll deductions, with matching Restricted Stock Units, empowering them to share in the company’s success and invest in their future.
Charter employees can also receive up to $10,000 per year in education assistance, with 100% of tuition costs covered for full-time employees pursuing select degrees and certificates through the Charter Education Benefit powered by Guild. Employees also enjoy complimentary and discounted pricing on Spectrum Internet®, TV, and Mobile.
Candidates are encouraged to bring a resume, and professional dress is encouraged.
To find out more or to apply directly, please visit https://jobs.spectrum.com/cheektowaga-ny or text “Rep” to 97211.
Charter is an Equal Opportunity Employer (M/F/D/V). For more information on Charter, visit www.spectrum.com.
